Privacy Policy

Scope

This policy covers information collected through this website. Protected health information created or received in the course of your care is governed by our HIPAA Notice of Privacy Practices, which takes precedence wherever the two overlap.

Information we collect

Information you give us

When you submit the consultation form, we collect the details you enter — typically your name, phone number and email address. The form is hosted by our patient relationship platform and submissions are delivered directly into our practice management system.

Information collected automatically

Our hosting provider records standard technical information such as your IP address, browser type and the pages you request. The reader options panel stores your text size and contrast preferences in your own browser’s local storage; that data never leaves your device and we cannot see it.

How we use information

• To respond to your consultation request and schedule your visit
• To answer questions you send us
• To verify insurance benefits when you ask us to
• To keep the website secure, working and improving

We do not sell your personal information. We do not share it with advertisers.

Service providers

We rely on third parties to operate the site and manage patient communication — website hosting, our patient relationship platform, and an embedded map. These providers may process information on our behalf and are expected to protect it. Where a provider handles protected health information, a Business Associate Agreement is required.

Text messaging and mobile information

If you give us your mobile number and opt in, we may send you text messages about the request you made — a reply from our staff, appointment confirmations and reminders, and follow-up about scheduling your visit. Consent to receive text messages is not a condition of receiving care or of any purchase.

You can opt out at any time by replying STOP, or reply HELP for help. Message and data rates may apply and message frequency varies. The full terms of our messaging program are in our Terms of Service.

We treat your mobile number and your messaging consent as confidential:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your choices

• You can ask us to stop contacting you at any time by calling the office or replying STOP to a text message.
• You can ask what information we hold about you, and ask us to correct or delete it, subject to the record-retention obligations that apply to medical practices.
• You can browse this site without submitting the form. Nothing on it requires an account.

Security

This site is served over HTTPS. No method of transmission over the internet is completely secure, so please do not send detailed clinical information through the form — call (754) 315-5311 instead.

Who this site is for

This website is intended for adults. We do not knowingly collect information here from anyone under 13, and if we learn that we have, we will delete it.

Changes

We may update this policy. The date at the top of this page reflects the most recent revision.